Service Manager-Electrical Department Community, Social Services & Nonprofit - Manassas, VA at Geebo

Service Manager-Electrical Department

Beacon Home Services Beacon Home Services Manassas, VA Manassas, VA Full-time Full-time $75,000 - $85,000 a year $75,000 - $85,000 a year 1 day ago 1 day ago 1 day ago The Role We're looking for an exceptional Electrical- Service Manager to lead our team of talented technicians.
As a service manager for the electrical department you will work as part of a dynamic and passionate team to maximize capacity, efficiency and profitability.
You will manage staff and exceed customer expectations by accomplishing the highest quality service calls, consistently.
By working closely with the dispatch team & management, to maximize our scheduling tool.
The position is in office & time in the field coaching technicians to maximize revenue for the right service.
Responsibilities Resolve Customer complaints quickly and fairly Integrate sales strategies to drive profitable results.
Show technicians how to establish customer rapport to sell the right products and services.
Understand sales criteria and hold your team accountable for exceeding revenue goals.
Work alongside customer service and dispatch to ensure overall success of the business.
Monitor performance of field technicians and advise them on how to improve.
Manage team schedule to meet ongoing customer demand and seasonal spikes.
Make sure incentive programs are equitable and properly documented.
Review and approve invoices, time cards, curbside feedback and option sheets.
Requirements Proven track record in service, with aptitude and desire for leadership abilities Ability to inspire and lead others to attain company goals.
Good presentation skills; able to convey confident and decisive messages.
Multi-tasker who enjoys working in the field with diverse teams on varied projects.
Detail oriented and highly organized with exceptional follow-through abilities.
Top performer who can instill pride of workmanship in self and others.
High integrity with advanced social skills and ability to make solid connections.
Strong desires to motivate technicians to be better tomorrow than they are today.
Previous experience with Service Titan Outgoing personality that blends well with a fast-paced, goal-driven environment.
Technical aptitude with knowledge of local codes and ability to make on-the-job applications.
Highly motivated, self-starter who is flexible and has a great attitude on life.
Candidates must pass a background, clear driving record, and drug test.
Job Type:
Full-time Pay:
$75,000.
00 - $85,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Day range:
Monday to Friday Shift:
Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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