Collections Specialist

A family-owned growing trash company in Manassas is seeking experienced Full Time Collections Specialist.
High volume outbound collections experience required.
Summary: This non-exempt position requires drive, tact and organizational skills to collect the account while maintaining positive customer relations in a fast paced, high volume environment. Upwards of 50 outbound contacts (phone calls, faxes, emails, etc.) daily. In this position, you will actively manage the collection of all outstanding debts while responding professionally and timely regarding payment by phone, fax or e-mail.
Summary of Essential Functions:
1. Collection of outstanding invoices via telephone, fax, mail and email.
2. Respond to incoming calls and emails to resolve client inquiries.
3. Keep complete detailed collection notes.
4. Research billing discrepancies and resolve misapplied payments.
5. Interact with internal departments to resolve issues and facilitate payment of outstanding invoices.
6. Prepare weekly aging reports, final demands, external collection documentation and other reports as needed.
7. Perform any other Accounts Receivable duties as assigned.
Summary of Requirements:
1. High School Diploma or equivalent required. Degree in Business or Accounting preferred.
2. Minimum 3 years fast-paced corporate business-to-business collections experience.
3. Working knowledge of Microsoft Office Products, particularly Microsoft Excel.
4. Self-motivated, works well independently, able to organize and prioritize work and meet deadlines.
5. Professionalism in attitude and image while working under pressure.
6. Hours are generally 7:30 am-4:00 pm Monday through Friday; additional hours may be required on an as-needed basis.
Please email cover letter and resume

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