Office Clerk

SYLVIA W. PORTER


9213 Arnie Court

Manassas Park, Virginia 20111


Home: (703) 368-2810 Cell: (703) 856-6034


swporter@att.net


 SUMMARY OF QUALIFICATIONS:


Experienced Analyst/Project Manager, Tester with in-dept background in Planning, Analysis, Scheduling, Risk Management, Staff Development and Training.  Additional skills include: Leadership, Problem Identification and Resolution, Interpersonal and Organizational skills, Multi-Tasking Capabilities, Decision Making, as well as, Excellent Oral and Written Communication skills.  A self-starter who is flexible and a team player.


 PROFESSIONAL EXPERIENCE:


 Wynn Stith Blowe Family Reunion 2015


Project Manager / Recording Secretary


09/14 – 08/15



  • Provide project management leadership for planning and implementation of Wynn Stith Blowe Family Reunion (200 family members) to be held in Herndon, Virginia.

  • Conduct / host quarterly meetings of executive board (20 members) to discuss reunion dates, issues resolutions, programs, logistics, vendors, etc.

  • Facilitate meetings resolve issues and discuss contingency plans related to implementation.

  • Produce and distribute meeting minutes from quarterly meetings and conference calls.

  • Produce and distribute family: notification letters, directory, action items lists, etc.

  • Participate in implementation activities during reunion weekend (registration, family activities, packages for distribution, tours, banquet, and program).


 Wynn Stith Blowe Family Reunion 2012


Project Manager / Recording Secretary


08/2011 – 08/2012



  • Provided project management leadership for planning and implementation of Wynn Stith Blowe Family Reunion (200 family members) held in Herndon, Virginia.

  • Conducted / hosted quarterly meetings of executive board (20 members) to discuss reunion dates, issues resolutions, programs, logistics, vendors, etc.

  • Produced and distributed meeting minutes from quarterly meetings and conference calls.

  • Produced and distributed family: notification letters, directory, action items lists, etc.

  • Participated in implementation activities during reunion weekend (registration, family activities, packages for distribution, tours, banquet, and program).


 Verizon Business


Program/Project Manager


10/2007 – 10/2009



  • Provided project management leadership for System Development Life Cycle (SDLC) in managing challenging project to deliver unified ordering system and trouble ticket management system for major Verizon Business client.

  • Provided project leadership as well as high-level professional, analytical and technical expertise to projects deemed in-scope for integrated and standalone releases.

  • Provided technical direction and consultation during project life cycle on requirements analysis, architecture design, database design, software design, implementation and quality assurance.

  • Conducted meetings, prepared meeting minutes and communicated project issues, risks and status.

  • Responsible for coordination with other IT organizations, internal organizations, external vendors and the end user to define high-level functional and detailed system requirements.

  • Participated in detailed functional design and planning sessions.

  • Monitored development progress against the approved plan.


 Sprint / Nextel Communications, Inc.


Program/Project Manager


4/2003 – 4/2007



  • Key contributor to Ensemble releases as a member of the Ensemble Change Management Team.

  • Provided project management leadership throughout System Development Life Cycle (SDLC) in managing challenging projects to deliver Unified Billing and Ordering Platform for new Sprint/Nextel Company.

  • Responsible for coordination with other IT organizations, the Ensemble vendor and the end user to define high-level functional and detailed system requirements.

  • Participated in detailed functional design and planning sessions.

  • Conducted weekly technical reviews with internal users, external users and outside vendors to ensure resolution of issues.


 NCS Pearson Government Solutions (Homeland Security Program)


Program Quality Assurance Analyst


8/2002 –2/2003



  • ·         Audited and analyze business processes and systems, identifying efficiencies and needed controls, document procedures, track key performance indicators as it relates to federalizing airport employees for 429 airports throughout the country.

  • ·         Participated in planning feasibility studies, cost benefit analysis and new system design.

  • ·         Conducted internal project reviews/audits with the goal of continually improving each project.

  • ·         Assisted in analysis of business processes and systems for the Department of Transportation (Homeland Security Administration) utilizing Siebel and Oracle relational databases.

  • ·         Documented policies and procedures, report, and track discrepancies and issues found during audit and inspections to ensure quality control and adherence to project requirements.

  • ·         Supported/created special ad hoc reports, database queries and status reports.

  • ·         Analyzed strategic business issues, researching and identifying solutions.


 MCI/Worldcom


Project Manager/Program Manager/Business Analyst/Integration Test Manager


2000 – 2002



  • ·         Managed Interface/Integration Testing of Local and Long Distance Projects to ensure multiple systems function as designed.

  • ·         Created and maintain project schedules and test plans.

  • ·         Identified requirements for interface/integration testing.

  • ·         Gathered business and functional requirements per user community.

  • ·         Represented the Business Solutions Group as an End-to-End Project/Program Manager for Local Systems

  • ·         Analyzed requirements to determine test environment specifications.

  • ·         Created test cases scenarios to be used for creating test cases to ensure requirements are satisfied.

  • ·         Coordinated test case planning to ensure that requirements are met.

  • ·         Facilitated integration testing by reporting status to upper management.

  • ·         Tracked all integration test issues via PVCS.


 Acuity Technology Services, LLC


Analyst/Advance Planner/Tester


1998 – 2000


 



  • ·         Managed process of intersystem testing of projects for Data Communication Services (Dedicated Access/T1.5). 

  • ·         Developed and execute test plans and test cases to test new functionality. 

  • ·         Researched and resolve discrepancies with requirements.

  • ·         Analyzed project documents (e.g. Business Requirements, System Requirements, and Architecture Documents).

  • ·         Identified expected results for defined conditions.


 AT&T


Herndon, VA


1988-1998


Project Manager, 1995 – 1998



  • ·         Managed project teams to ensure project progress through analysis, development, system test, and implementation according to schedule. 

  • ·         Created and maintain project schedules using Microsoft Project. 

  • ·         Managed tasks in critical path; manage risks to ensure timely resolution.

  • ·         Managed development of web-based ordering application designed to address Business Customer Care ordering and provisioning challenges related to poor quality service orders and associated provisioning of orders.  Successful implementation of projects will provide potential savings of approximately $15,000,000 within a five-year period.

  • ·         Coordinated implementation activities with multiple organizations and systems associated with certification testing of software changes to all impacted applications for each project within specified release.  Created implementation schedule, identified system dependencies internal and external, and developed contingency plans.

  • ·         Facilitated weekly release status meetings providing development managers and team resources with the most current status, as well as reviewing major issues that could adversely impact project schedule critical path.

  • ·         Facilitated weekly meeting to communicate scheduling of change control requests.

  • ·         Coordinated resource allocation of system test personnel for assignment to project.


Created system development plan including Executive Summary, Statement of Work, Quality Plan, Development Schedule, Personnel Resources and Task and Responsibility Matrix.


 Previous work history (1970-1988) will be provided upon request.


       Technical Training:


Project Manager Master's Certificate from George Washington University


   


SKILL Proficiencies:


Computer Skills: MS – Office Suite (MS-Word, MS-Excel, PowerPoint, MS Access, MS Project)     


Web Browsers -, Internet Explorer, Google Chrome


 


Reference:


Available upon request


  


 

  • ID#: 103364
  • Location: Manassas, VA , 20111

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