Office Clerk

703.369.4949            Robin Hysmith  
Excellent organization, communication, customer service and project management skills. Areas of expertise include technical editing, graphic design, web design, and document production.

International Academy of Design and Technology, AAS, Graphic Design (2/2012)
Northern Virginia Community College, Certificate in Desktop Publishing
Northern Virginia Community College, AAS, Interior Design

    Action Script 3.0                    Adobe CS4    MS Excel
    Microsoft Office 7                    Dreamweaver    MS PowerPoint
    Photography                        Flash        MS Word
    SharePoint                        Illustrator    Photoshop
    XHTML coding w/CSS                InDesign    QuarkXPress

Macy’s Department Store, Merchandiser (09/2013 – present)
    •  Prepare Christmas Shop and holiday displays
    •  perform fullfillment of online orders (pull item from floor, package, label and ship)
    •  Transport merchandise to floor and properly display, refill as needed, recovery
    •  Perform daily/weekly markdowns, signage, sale toppers and proper visual display
    •  Assist customers and other duties as necessary

BOOZ/ALLEN/HAMILTON, Senior Consultant (06/2006–10/2009) $65,000
RFP Coordination
    •  Provided technical assistance to State Department for Request for Proposal.
    •  Managed electronic version control in SharePoint; coordinated desktop publishing, graphics and            editing; monitored compliance; and performed final production and assembly of all documentation.
Operational Guidelines Publication
    •  Provided research, technical writing, editing, and graphic services to create and publish a product            for a joint government service and their potential future clients.
IED Reports Specialist
    •  Performed final review and media conversion of explosive device analysis reports for government/                military service in very demanding and fast-paced environment.
    •  Interfaced with engineers and specialists on highly technical documentation, processed in new            devices, took photos, wrote physical descriptions, and managed version control.
Accomplishments include the following:
    •  Produced first-of-its-kind IED guide for training purposes
    •  Created high-level briefing material for clients
    •  Developed and maintained library of online report-writing reference material for team use
    •  Participated in assessments of junior staff members and provided career development guidance

BAE SYSTEMS INFORMATION TECHNOLOGY, Technical Writer/Editor (11/2004–06/2006) $54,000
    •  Provided writing and editing services to client team responsible for construction of a new facility at               a military base.
    •  Delivered high-quality documentation, presentations, and graphics in support of engineering and            technical project requirements; worked with Ground Zero architect; utilized organizational,                   communications, and project management skills to support project as follows:
    •  Interfaced with engineers to become familiar with installation and operation methods
    •  Developed, reconstructed, and manipulated graphics using PowerPoint and AutoCAD software
    •  Studied blueprints, sketches, drawings, parts lists, specifications, mockups, and product samples to             integrate and delineate technology, operating procedures, and production sequence
    •  Reviewed published materials and recommended revisions or changes in scope, format, content,            and methods of reproduction and binding
    •  Developed Task and Work Orders for purchase and tracking of workstation furniture, services,             software, equipment, labor, and Scope of Work descriptions
    •  Updated all marketing flyers with BAE Systems logo, formatting, and graphics

DigitalNet (absorbed by BAE Systems), Technical Writer/Editor (07/04–11/04) $48,000
    •  Provided writing, editing, presentation, and graphic support for government contracts, commercial            business, and standard product requirements.
    •  Managed issues to ensure that documentation adhered to established policies, schedules, and quality             controls to achieve compliance with customer requirements.
    •  Served as Registrar backup for Training Department and assisted with production of training              materials.

SAIC, Technical Editor/Document Production Specialist (02/99–11/02) $42,000
    •  Managed quality control and document production of all training manuals and corresponding             written and graphic material for weapon system contract with the military services.
    •  Updated material with each new software upgrade including editorial review and style formatting,             reproduction and binding, and distribution of materials for course instruction at military training             facility.
    •  Managed multiple projects simultaneously; maintained library and production schedule of all             training courses. Additional accomplishments are as follows:
    •  Co-created product for the US Postal Service in northern VA using Adobe PageMaker
    •  Assisted author of ergonomics training publication in developing an 18-page ergonomic guide for            nationwide distribution to the Postal Service
    •  Provided proofreading, editing, and formatting of guide with graphics


  • ID#: 114625
  • Location: Manassas, VA , 20112

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