9822 Sudley Manor Drive
Manassas, Va. 20109
Be able to find a better opportunity in an office setting, where I can grow and enhance my experience. Learn new things, always being professional and polite to others; find a job where I can set myself for a few years and have a high degree of efficiency.
September 2015 to Present - Fairfax Honda dealership
Answer all incoming calls, on a multi-phone line and transfer them to the right extensions. Set appointment for customers, for their cars to be fix or check for any issues going on with them. Do all the filing of all invoices, Cash out customers when their vehicles are done. Help customers with any questions they have, transferring them to the right sales person they need to speak with about further information. Maintaining my area of work clean and neat, to be able to work in a organize environment.
December 2010 - September 2015-Hutchens Chevrolet
Cashier, service advisor assistant
Helping customers by charging the service their cars had received. Filing of all the service tickets and any faxing that is necessary. Answering phone calls and greeting customers in a professional manner. Answer all service phone calls and schedule all appointments for service.
Sept. 2009 - Dec. 2010 - Harpoon Larry’s Hampton, Va.
Took orders, served meals, set and cleared tables, and dealt with the exchange of bills and money at a fast paced restaurant. Maintain a clean work atmosphere for the guest.
April 2004 - August 2009 - Hollywood Video Newport News, Va.
I managed the entire store as a supervisor. I had to set all employees schedules. Handle all the money, transactions along with the daily deposits. Calling the members on a weekly basis to ensure customer service satisfaction.
Education - Stonewall Jackson High School from 1992-1996
Degree - High school diploma
Extracurricular - Professional
ballet for 17 years.